Privacy policy

Privacy Policy

Effective Date: June 12, 2026

At Paws and Play Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and shopping experience

  • Send order updates and promotional emails

  • Prevent fraud and maintain website security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and delivery providers

  • Marketing and email service providers

  • Website analytics providers

These partners only receive the information necessary to perform their services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

You can disable cookies through your browser settings, but some website features may not function properly.

5. Email Marketing

If you subscribe to our newsletter, we may send you promotional emails about new products, special offers, and updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Payment Security

We use secure third-party payment providers to process transactions. We do not store your full payment card information on our servers.

All transactions are encrypted using industry-standard security measures.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, please contact us using the information below.

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Paws and Play Co.